Dr. Lisa Sanders, MD
Director, Writers Workshop; Medical Director of the Yale New Haven Health Systems Long COVID Consultation Clinic, General Internal Medicine
Writer of Diagnosis: Solving the Most Baffling Medical Mysteries and Every Patient tell a Story: Medical Mysteries and the Art of Diagnosis
"Active listening isn’t just a technique; it’s a diagnostic tool, and it’s a reminder to myself that the patient’s experience matters. I still start every consultation with, ‘How can I help?’ then I just listen. Reall